Having trouble? We're here to help.
📧 Email us: toomuchslimestudios@gmail.com
We typically respond within 1–2 business days.
How do I move? Tap anywhere on the screen to move your character to that position. Your character attacks automatically — just stay alive!
How do I use the card attack? Tap the card button that appears during combat to unleash a special ability. Cards charge over time and vary by character.
What are diamonds? Diamonds are the in-game currency earned by playing runs. They are used to unlock and upgrade permanent abilities between runs.
Can I reset my diamonds? Diamond spending is permanent and cannot be reset. If you believe there is an error with your diamond count, contact support with your account details.
I lost my progress — what happened? Your progress is tied to your account. Make sure you are signed in to the same account. If you recently re-installed the app or switched devices, sign in with the same credentials to restore your data.
How do I sign in? Tap "Continue" on the title screen and use your email or a social login (Google, Apple). Your account is created automatically on first sign-in.
How do I delete my account? Open Settings (gear icon on the home screen), scroll to the bottom and tap Delete account. This removes your account and all game data immediately. If you can no longer sign in, email toomuchslimestudios@gmail.com with the subject line "Account Deletion Request" and we will process it within 30 days. Full details: Account & Data Deletion.
Why isn't my score showing? Scores are submitted at the end of each run. Make sure you have a stable internet connection when finishing a run. If your score is still missing after a few minutes, try playing another run.
Can I appear on the leaderboard anonymously? Your leaderboard entry shows a display name, never your email address. You can change the display name at any time in the leaderboard screen — pick any pseudonym you like.
The game is running slowly. Try lowering the Visual Effects quality in the Settings menu (tap the gear icon on the title screen). "Low" mode significantly reduces battery usage and improves performance on older devices.
Sound isn't working. Check that your device is not on silent/mute. You can also toggle sound on or off in the in-game Settings menu.
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